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02Direct reservations

Online Booking System

A direct booking environment connected to the hotel’s website, rates, room availability, payments and confirmation workflows.

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Online Booking System operating diagramA technical line diagram showing four operational functions connected through the Online Booking System environment.01Real-time rates + avail…02Mobile-friendly reserva…03Automated booking confi…04Promotional rates + pac…02 / CAPITASYSTEM CONTROLDIRECT RESERVATIONSOPERATING ENVIRONMENT
Online Booking SystemArchitecture reference 02

Key capabilities

Functions within the system scope.

Final capability and integration requirements are confirmed against the selected platform and project environment.

  1. 01Real-time rates and availability
  2. 02Mobile-friendly reservations
  3. 03Automated booking confirmation
  4. 04Promotional rates and packages
  5. 05Secure payment-provider integration
  6. 06Connection with the property management environment

Typical operating environments

Planned around the users and operation.

System design considers how the technology will be used, what it must connect to and who will be responsible for daily administration.

01

Hotel websites

02

Independent properties

03

Reservation teams

04

Direct-booking programmes

Related solutions

Connected parts of the operating environment.

01

Property Management System

03

Point-of-Sale System

07

AI Systems

Project enquiry

Discuss online booking requirements.

Share the operational requirement, project stage and systems involved. We will help determine the appropriate next step.

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