Services

From planning to continued support

Capita supports the full delivery path, with a clear technical scope and responsibilities agreed for each project.

Requirement Assessment

Review of operational needs, users, existing systems and project objectives.

Development of the proposed solution, integration approach and infrastructure requirements.

Coordination between the client, technology providers, contractors and relevant stakeholders.

Deployment and configuration of approved systems and equipment.

Connection of compatible platforms to support coordinated workflows and information exchange.

Functional testing, issue resolution and readiness checks before handover.

Operational and administrative guidance for the relevant users.

Provision of agreed system information and formal project handover.

Technical assistance, troubleshooting and continued system care based on the agreed support arrangement.

Project path

The exact scope depends on the organisation, operating environment and systems involved.

Project enquiry

Share the operational requirement, project stage and systems involved. We will help determine the appropriate next step.